Author Archives: Omar Khan

Client Matters

Here are two opposite ends of the spectrum of what consultants often experience with clients. GIVE ME A SESSION We’ll often get contacted with the following, “We want a two day session for our senior team.” Many neophyte consultants lick their lips and pounce on the ‘opportunity’ with alacrity. They start shooting off proposals, buffing […]

A Content Free Zone!

Listening today to US government representatives intoning platitudes about the potentially epochal happenings in the Middle East, was both dispiriting and instructive in a broader sense. Interviewers would ask about the lessons of Egypt, our 30 years of support for an increasingly imperious dictator, the behavior of the Bahraini government before being reined in by […]

A Week of Stimuli!

At the BA Lounge in JFK last week awaiting our flight to Heathrow. John Stauss, Area VP and General Manager of The Four Seasons Hotels in the UK ran across us. He was heading back for the much heralded relaunch of the once “Inn on the Park” that launched the entire Four Seasons luxury chain […]

Time To Ask the Real Question

I was trolling through various websites, of various gurus and pundits. And you hear incontestable gems like, “Teamwork really pays off,” or “Managers have to care about who the person is beyond the 9 to 5 job,” or “Don’t let negativity get you down,” or “If you don’t care about your health, who will?”  Now, […]

Communication or Reality?

There are numerous analyses of the US midterm elections. However there seems to be a confusion over “ideas” as opposed to “communication”. The ancients reminded us that communication effectiveness (as highlighted in an earlier post) revolves around the trinity of  “Ethos” (the credibility and character of the communicator), “Pathos” (appeal to common human feelings and […]

Know What You’re There For

I am beginning to worry that ours may, in retrospect, be called “The Age of Obliviousness”.  Worrying studies show that the almost 18/7, if not 24/7 barrage of “noise” (via cellphones, Ipods/Pads and whatnot) are producing people with a reduction in the literal ability to hear (an almost 20% reduced ability in some cases). Everything […]

The Inarticulate Drool of Modern Communication

There is something vapid and vacuous about much of modern discourse. Stopping for an Espresso today, I was obliged to listen in on the animated banter of two ladies, spurred by caffeine and the salaciousness of gossip to be shared,  to emote with the abandon of an Athenian orator. Though alas, they did so with […]

The Nature of Value

Some members of my team from the US and UK spent a fascinating day with my co-author and friend, Alan Weiss. I had asked Alan to help us with a new process for helping companies convert current performance into potential performance. We’re excited…it seems we’re clearly onto something. With any consulting offering, a common question […]


There is currently much furore about the proposed building of a Mosque and Islamic Center two blocks from Ground Zero. The essential positions as best I can glean are as follows. Those who feel the Mosque shouldn’t go up in that location are wielding signs saying things like, “You can build a Mosque at Ground Zero when we can […]

Judged By What?

I’m astonished by the number of people who bristle when you challenge them. Even if you challenge them on observable behavior (i.e. not letting others complete their sentences, or pecking at their “Crackberry” during a critical presentation, or being habitually late armed with a newly varnished excuse each time), they act as if you’ve launched […]