My co-author Alan Weiss and I received some unsolicited, hopefully well-intended, feedback about our book, THE GLOBAL CONSULTANT. The person bristled at our suggesting the world by and large sought out American thought-leadership in business and management.
In acknowledging other world-class centers of learning however, by error when we wrote our draft, we placed INSEAD in [...]
If something is stupid, one technique, slavishly followed by opinion manipulators, is to keep repeating it as if it was a self-evident triusm.
We shouldn’t proceed with Health Care reform because it would be tantamount to “socialized medicine”. Okay, but a “socialized military” and a “socialized fire brigade” are just fine? “No one knows how to [...]
A dear friend and long-time client recently asked me whether I felt we in the United States were peculiarly afflicted with poor service. I had to confess that hotels and airports here do seek to redefine “rancid” in terms of service. He regaled me with a story of an endlessly snaking check-in line at his [...]
Organizations abound with teams. And no other area of organizational life, or shall we say recurring corporate chagrin, gets nearly as much attention in the literature as teams: functioning, malfunctioning, well formed, deformed, performance-enhancing or productivity-depleting.
A critical insight honored more in the breach than in the observance is that a collection of people is not [...]
It’s July 4th in the United States, and we here celebrate the audacious experiment in self-government that was launched through the Declaration of Independence. “We hold these truths to be self-evident…,” it’s hard not get chills and goose-bumps,even centuries later. We must remember though that the Declaration launched a war and the Founding Fathers would [...]
